All orders are sent by Express Post. This is to ensure that customers receive their order in a timely manner with tracking. Any order over the value of $150 receives free Express Post, the postage charge is reduced as the order value increases. The amount required for free postage is displayed in the shopping cart and checkout pages.
It is no fault of Plaig Bearings if Australia Post cannot deliver an item within their own delivery guidelines, we will work with the customer to ensure they receive the item they paid for. In the event of a lost or missing item, we re-send the order immediately and take care of the claim with Australia Post.
Please note that if you have made an error with your address, we are not liable for the lost package or the cost to replace it.
Regular Post is no longer offered due to the deterioration of the Australia Post service, we would rather absorb the cost of Express Post and ensure our customers receive their orders in a timely manner.